Tupperware products are guaranteed for 10 years in the hands of the original owner against faults such as peeling, chipping, cracking, or breaking arising from a manufacturing defect under normal domestic use. Products are replaced under this guarantee by the Tupperware Customer Care Centre directly. Please contact me for details of the guarantee claims process. Proof of purchase is required.
Please note, if your Tupperware was not bought from a UK Tupperware consultant (i.e. someone like me), it may not be eligible for the 10 year guarantee. UK Tupperware consultants are not permitted to sell Tupperware on eBay, for example, so those items are unlikely to be covered by the Tupperware guarantee.
Under the Tupperware guarantee, if an identical product replacement is not available, the closest comparable product replacement will be substituted or, at Tupperware’s discretion, a credit given towards a future purchase of Tupperware products. Exact colour matches cannot be guaranteed. Staining and decorative print are not covered by the Guarantee. Metal or wooden component parts are not covered by this Guarantee and items in this category are marked with a Q in the catalogue. This does not affect your statutory rights.
The 10 year Tupperware guarantee is provided by our European Tupperware Distributor. Note, vintage items sold by TheTupperwareLady are not covered by this warranty.